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Refund Policy

StreamNest Solutions


At StreamNest Solutions, we strive to provide high-quality digital services and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may or may not be issued for our services.

By purchasing or using our services, you agree to the terms described in this policy.
 

Service-Based Nature of Our Work


StreamNest Solutions provides digital services, including eCommerce website design, Shopify store setup, and website troubleshooting. Because our services involve time, expertise, and customized work, refunds are handled on a case-by-case basis.
 

Eligibility for Refunds


A refund may be considered under the following circumstances:
 

  • The project has not yet been started.

  • The client cancels the service before work has begun.

  • We are unable to deliver the agreed service due to unforeseen technical limitations.
     

In such cases, a full or partial refund may be issued depending on the stage of the project.
 

Non-Refundable Situations


Refunds will generally not be provided under the following circumstances:
 

  • The project has already been started or completed.

  • The client changes their mind after work has begun.

  • Delays caused by the client (such as missing content, images, or login details).

  • Dissatisfaction due to subjective preferences after the agreed work has been delivered.

  • Services that involve troubleshooting or bug fixing where the work has already been performed.
     

Since our services involve professional time and expertise, completed work is non-refundable.
 

Partial Refunds


In certain cases where a project has started but is not fully completed, StreamNest Solutions may issue a partial refund based on the amount of work already completed.
 

Revisions and Issue Resolution


Customer satisfaction is important to us. If you are not satisfied with the delivered service, we encourage you to contact us so we can resolve the issue through revisions or adjustments where applicable.

Our goal is to ensure that clients receive the best possible outcome from our services.
 

Payment Disputes


Clients are encouraged to contact StreamNest Solutions directly to resolve any billing concerns before initiating payment disputes or chargebacks.

We are committed to working with our clients to reach a fair solution whenever possible.
 

Changes to This Policy


StreamNest Solutions reserves the right to update or modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.

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